Effective Date: September 1, 2025

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Welcome to the website of JWH Mechanical LTD ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website located at www.jwhltd.com (the "Site") and any services provided through the Site, including but not limited to paying invoices online.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use this Site.

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1. Use of the Site
You agree to use this Site for lawful purposes only and in a way that does not infringe upon the rights of or restrict the use of the Site by any third party. You must not attempt to gain unauthorized access to any portion of the Site, or any systems or networks connected to the Site.

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2. Services Provided
JWH Mechanical LTD offers plumbing, heating, and cooling services for residential and commercial clients. The content on this Site is for informational purposes only and does not constitute a binding agreement to perform services unless agreed upon in a written contract or confirmed service agreement.

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3. Payment Terms & Online Invoicing
We offer the ability to pay invoices online through secure third-party payment providers. By using this feature, you agree to the following:

- Payment Responsibility: You are responsible for ensuring the full and timely payment of your invoice.

- Accepted Payment Methods: We accept Visa and Mastercard, and other payment options as made available on the Site.

- Security: We use secure, encrypted third-party payment processors. While we do not store your financial information, your use of these services is subject to the terms and privacy policies of the third-party provider.

- Late Payments: Unpaid invoices may be subject to interest and service fees as detailed in your service agreement or invoice.

- Disputes: If you believe there is an error with your invoice, you must notify us within 7 days of receiving it. After that time, invoices are considered final.

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4. Intellectual Property
All content, trademarks, logos, service marks, and graphics on the Site are the property of JWH Mechanical  LTD or its licensors and are protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

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5. Limitation of Liability
To the fullest extent permitted by law, JWH Mechanical LTD shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or services. We make no warranties that the Site will be uninterrupted or error-free.

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6. Links to Third-Party Sites
This Site may contain links to external websites or services not operated by JWH Mechanical LTD. We are not responsible for the content, privacy policies, or practices of any third-party websites.

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7. Privacy
Our collection and use of personal information through the Site are governed by our Privacy Policy, which is incorporated into these Terms by reference.

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8. Changes to the Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

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9. Governing Law
These Terms are governed by the laws of the Province of Manitoba and the applicable laws of Canada. Any disputes shall be resolved in the provincial or federal courts located in Manitoba.

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10. Refund Policy
We are committed to customer satisfaction. However, due to the nature of our services, all sales are final and non-refundable once service work has begun. If there is an issue with the quality of service provided, please contact us within 7 days of service completion so we can address it appropriately. Refunds will be considered in cases of billing error or duplicate payment.

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11. Shipping & Delivery Policy
JWH Mechanical LTD provides in-person mechanical services and does not ship physical products. Any delivery of parts or equipment is coordinated directly with the customer as part of the service. For invoice-related documents or confirmations, email delivery is the standard method. If physical documents are required, they can be mailed upon request.

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12. Contact Us
If you have questions or concerns about these Terms, please contact us at:

JWH Mechanical LTD
Phone: (204) 388-5366
Email: jason@jwhltd.com
Mailing Address: 21 Main St, Niverville, MB R0A 0A1