Privacy Policy
Learn how JWH Mechanical LTD collects, uses, and protects your personal information.
Effective Date: September 1, 2025
At JWH Mechanical LTD ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website jwhltd.com, contact us, or use our services.
By using our website or submitting personal information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Service Information: including project details or service requests you submit.
- Payment Information: when you pay an invoice online, your payment is processed by a secure third-party provider. We do not store your credit card details.
- Technical Data: including IP address, browser type, pages visited, and other data collected through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide customer support
- Schedule and deliver mechanical services
- Process and manage invoices and payments
- Send service updates, appointment reminders, or other communications
- Improve our website and services
- Comply with legal obligations
- We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We will never disclose any of your personal or sensitive information to third parties without your express consent, except as required to provide services or comply with legal obligations.
We may share your information with:
- Trusted third-party service providers who help us operate our website, process payments, or deliver services (e.g., payment processors, hosting providers)
- Subcontractors or affiliates, where necessary to fulfill your service request (e.g., licensed trades or technicians)
- All third parties we work with are required to protect your information and only use it for the intended purpose.
4. Online Payments
When you pay an invoice through our website, your payment is securely handled by a third-party payment processor. We do not store or have access to your full payment information. Please refer to the payment processor's privacy policy for more information.
5. Cookies & Analytics
We use cookies and similar technologies to enhance your experience, understand website traffic, and improve our services. These tools may collect anonymous usage data, but do not personally identify you.
You can manage your cookie preferences in your browser settings.
6. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure data storage, limited access, and SSL encryption for data transmitted through our site.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct or update inaccurate information
- Withdraw your consent (where applicable)
- Request deletion of your personal data, subject to legal or contractual obligations
- To make a request, please contact us at the email below.
8. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are made indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
JWH Mechanical LTD
Phone: (204) 388-5366
Email: jason@jwhltd.com
Mailing Address: 21 Main St, Niverville, MB R0A 0A1